![]() Customers prefer branded experiences that bring a restaurant’s personality to life. The future of the restaurant industry is digital, and leaders across the industry are investing in integrated technology.īut it’s not just about having the tech – it’s important for restaurants to customize their digital experience. ![]() Order accuracy and consistency means better service and higher profits. There’s a reason why half of hospitality operators in the US plan on implementing automation tech in the near future, and that includes a dedicated ordering app. Table ordering is absolutely the preferred trend by diners and it’s growing in popularity every day - not least of all because it helps facilitate contactless ordering, but can improve order speed too.īy empowering guests to control their experience, restaurant businesses today are improving the services that people really care about – fast response, accurate orders, and good food at a good price. It’s faster and easier, and it gives customers total ordering control. Smart technology can uplift the guest experience by streamlining ordering and payment processes without sacrificing the bustle and excitement of being in a restaurant - and give your business a boost too. In an industry defined by its social atmosphere, a dining venue is all about the customer experience. Empower guests to take control of their dining experience with mobile tableside ordering. It also gives back to your staff the time taking orders - freeing up more for delivery, keeping the front of house presentable, bussing tables, and improving the general experience. With total control over timing and little communication necessary, table ordering is the solution to bringing that convenience to customers.Īnd the numbers back it up: 64% prefer to order digitally on-premises at a QSR. Improve Customer ExperienceĪccording to this study from Deloitte, the leading factor influencing restaurants today is convenience.Ĭustomers want fast, reliable service that makes it easy to ask for what they want. That means immediate menu and ordering access at the touch of a button. One of the easiest ways to amp up your restaurant’s average order value is to make the process of ordering more convenient for your diners. Studies show that table ordering increases average customer spend by 5% compared to ordering in person. How often do customers lose out on mid-meal orders because they don’t feel comfortable flagging down a server? Let the ordering app take care of it. No grimy menus, waiting diners, stressed servers or lost receipts – just streamlined, direct communication, a quick scan of a QR code, and less time wasted waiting on orders. QR ordering can make any restaurant essentially self-service, without sacrificing the dine-in experience. It's a bit like using the table number to identify your order - but brought into the 21st century with an intelligent mobile app and making your diners' experience more covid secure. ![]() When they’re ready to go, they can pay, split the bill, and add a tip right from their phone. ![]() At any time during their meal, they can order drinks or more food. Table ordering starts with posting QR codes at each table.Ĭustomers scan the unique QR code with their phone's dedicated app to get immediate access to the restaurant’s customized digital menu - something generally linked with your back-end and featuring POS integrations to ensure that your menu features exactly the dishes you have available that day.įrom there, diners can select items, request add-ons or alterations, and place their order, all via the same app. Table ordering systems combine the best part of online ordering with digital payment processing (such as via Apple Pay or Google Pay) - and it's proving to be a powerful way for businesses to increase their impact, improve customer experience and lead the restaurant experience. Paperless, streamlined, and efficient – tableside ordering allows customers to browse the menu, order food and drinks at any time, and pay the bill when they’re ready. Table ordering systems are designed to provide totally contactless service to seated customers. Here’s a breakdown of the new trend that’s changing table service for good. When it comes to how customers order, table ordering apps are all the rage at the moment – but how do they work exactly, what are the benefits, and are they really worth it? Table ordering systems let customers drive their own experience while also streamlining your restaurant’s workflow. More convenience, increased profits, and happier customers. Thinking about offering table ordering technology at your restaurant?
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